HVAC/Mechanical Service Coordinator
The Service Coordinator plays a key role in supporting our HVAC service operations by ensuring efficient scheduling, clear communication, and accurate documentation. This position serves as a central point of contact between customers, technicians, vendors, and management.

Core Responsibilities:

• Develop, manage, and communicate the daily service schedule to field technicians
• Coordinate scheduling and service timelines directly with customers
• Review service orders daily to confirm job completion status, determine invoicing readiness, and identify parts or return-trip requirements
• Work with HVAC parts suppliers and equipment manufacturers to obtain pricing, availability, and lead times
• Prepare and communicate repair estimates to customers and secure approval prior to work completion
• Notify the Service Manager when service calls are completed, documentation is finalized, and jobs are ready for invoicing
• Maintain accurate and up-to-date customer HVAC equipment records
• Track and manage preventative maintenance intervals and scheduling

• Ability to perform effectively in a busy, multi-tasking environment
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Strong customer service and relationship-building abilities
• Ability to coordinate and communicate with multiple service technicians throughout the day
• Proficiency with Microsoft Outlook, Excel, email, texting, and general office software
• Ability to work in-person, Monday through Friday, 8:00 AM – 4:30 PM (40Hours per week)

• This position may be suitable for an entry-level candidate who demonstrates strong aptitude, organization, and the ability to quickly learn service order processes and workflows
• Familiarity with HVAC service and repair industry is a plus but not required.

• $22-$26 per hour
• Health Insurance
• 401K
• Paid Time Off
• Annual Bonus