Job Description
We are seeking a detail-oriented, experienced professional with prior experience managing and submitting telecom or construction closeout documentation packages. This individual will work within a team environment for a growing construction firm and serve as the primary coordinator for wireless project closeouts, ensuring all documentation meets client and carrier requirements.
The ideal candidate is a self-starter who can work independently, manage multiple projects simultaneously, and communicate effectively with clients, field crews, and internal stakeholders.
Frequent Daily Tasks & Responsibilities (include but are not limited to):
- Serve as the primary point of contact for all closeout documentation, coordinating with clients, vendors, project managers, and field foremen.
- Communicate directly with clients on a daily basis while upholding company values and documentation standards.
- Collect, review, organize, and submit complete closeout documentation packages per client and carrier specifications.
- Review field photographs and documentation to ensure alignment with scope of work, construction stages, installed equipment, and audit requirements.
- Manage, monitor, and track closeout packages for completeness, accuracy, and timely submission.
- Create, maintain, and organize site folders and documentation within OneDrive and client-specific portals.
- Track site start and completion dates and communicate documentation requirements and deadlines to ensure materials are captured before crews demobilize.
- Provide quality checks, follow up on documentation exceptions, and develop solution-based resolutions.
- Report project status and performance data to clients as required by management.
- Continually review closeout results and processes to identify opportunities for improvement in execution and efficiency.
- Interact with client systems and platforms for uploads, reporting, and compliance verification.
Qualification Requirements
- Strong attention to detail and organization skills.
- Prior experience submitting closeout documentation packages (telecom, wireless, construction, or similar industries preferred).
- Ability to manage multiple projects and deadlines simultaneously while prioritizing workflow across competing demands.
- Strong data handling and document management skills, including structured uploads, file size limitations, and compressed (zipped) files.
- Proficient in OneDrive, Excel, email, and general document management tools.
- Ability to communicate clearly and professionally via phone and email with clients, field crews, and internal teams.
- Comfortable working independently with minimal supervision in a fast-paced environment.
- Willing and able to work in an office setting (with flexibility for remote work as applicable).
Technical Aptitude (Training Provided):
- Familiarity with wireless infrastructure and telecom construction concepts, with the ability to recognize common site equipment and systems from photo documentation.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Life insurance
- Disability insurance
- Employee assistance program
- Paid time off
- Profit sharing
- Bonus pay
- Work from home flexibility
Schedule
- 8-hour shift
- Monday to Friday
Compensation
